Privacy Policy
1. Introduction
Welcome to the website of RPS Group Services.
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us regarding our construction and maintenance services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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2. Who We Are
Company name: RPS Group Services
Business type: Construction and Maintenance Company
Address: Unit 10, Grosvenor Way, London, E5 9ND, United Kingdom
Email: office@rpsgroup.org.uk
Telephone: 020 3198 7888
We are the data controller responsible for your personal data collected through this website.
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3. What Data We Collect
When you use our website, we may collect and process the following personal information:
• Identity Data: Your name or company name.
• Contact Data: Your email address, phone number, and postal address.
• Enquiry Data: Information you submit through our contact or quote forms.
• Technical Data: IP address, browser type, operating system, and how you use our site (via cookies or analytics).
• Communication Data: Emails, phone calls, or messages you send to us.
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4. How We Use Your Information
We may use your personal data to:
• Respond to your enquiries or requests for quotes.
• Provide information about our services.
• Manage and fulfil contracts or work agreements.
• Improve our website, services, and customer experience.
• Comply with legal obligations or respond to regulatory requirements.
We only process your personal data when we have a lawful basis — for example, when it’s necessary to perform a contract, when you have given consent, or when it’s in our legitimate business interests.
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5. How We Store and Protect Your Data
We store your data securely using password-protected systems and encrypted storage solutions.
We take reasonable measures to protect your personal information from loss, misuse, or unauthorised access.
Your data will only be retained for as long as necessary to fulfil the purposes it was collected for or as required by law.
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6. Sharing Your Data
We do not sell or rent personal data to third parties.
We may share your information with:
• Subcontractors or suppliers working on your project.
• IT and website support providers who assist in operating our site.
• Professional advisers (e.g., accountants, legal, or insurance providers).
• Government or regulatory authorities where legally required.
All third parties are required to handle your data securely and lawfully.
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7. Cookies and Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site and to improve functionality.
You can manage or disable cookies through your browser settings. For more information, see our [Cookie Policy] (you can create a separate page for this if needed).
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8. Your Data Protection Rights
Under UK GDPR, you have the right to:
• Request access to your personal data.
• Request correction of inaccurate data.
• Request deletion of your data (“right to be forgotten”).
• Object to processing or restrict how your data is used.
• Request transfer of your data to another service provider.
To exercise any of these rights, please contact us at office@rpsgroup.org.uk.
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9. Links to Other Websites
Our website may include links to third-party websites.
We are not responsible for the content or privacy practices of these sites and encourage you to review their privacy policies.
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10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
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11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
RPS Group Services
Unit 10, Grosvenor Way
London, E5 9ND
Email: office@rpsgroup.org.uk
Phone: 020 3198 7888